Keep every camera, door and speaker working — for years, not months.
Comprehensive and non-comprehensive maintenance agreements, preventive maintenance health checks, breakdown call-outs and system upgrades — with a monthly report your facility team can act on.
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What we deliver
Comprehensive agreement
Scheduled preventive visits plus breakdown response with parts and labour included, for sites that want one predictable annual cost.
Non-comprehensive agreement
Scheduled preventive visits and breakdown labour, with spare parts quoted at pre-agreed rates.
Preventive maintenance
Camera cleaning and alignment, NVR/VMS health and retention checks, door hardware and reader tests, barrier-gate and turnstile servicing, PA zone tests.
Breakdown response
Call-out within the agreed response hours, with a report on cause and corrective action.
Upgrades & additions
Extra cameras, doors, storage or software upgrades under the same agreement.
Monthly report
Photos, defects list, actions taken and recommendations — delivered to your facility manager every month.
How we work
Brands we install and support
All major CCTV, access-control, PA and cabling brands — including systems we did not install
Where we have delivered this
Frequently asked questions
Do you maintain systems installed by other contractors?
Yes. We start with a one-time health check and defects list, then propose an agreement based on what we find.
What response time do you offer?
Response hours are set in the agreement per site — typically next business day for non-critical faults and same-day for critical ones such as a failed NVR or a main entrance gate.
Can we start with a one-time health check?
Yes — a one-time preventive maintenance visit with a full report is often the first step before an annual agreement.
Other services
Tell us about your building.
Site visit and quotation within 48 hours for standard scopes · enquiry@kelkerinternational.com · +603-8020 7681